Reporting HIS Portal
Reporting an issue with your IT team
There are unfortunate times that one may experience some IT difficulties; e.g. broken monitors, printers etc. In those situations one can easily log the problem viat the HIS Portal.
Step 1: Accessing the Portal
In many cases there is an internet shortcut on the computer screen to access the SSHIS Service Desk
If the internet shortcut is not available on your screen you can access the Service Desk via your Internet Explorer Browser
Access the favorites folder and select NHS Links
Under NHS Links folder select the and open the SSHIS sub-folder and select the S&SHIS Service Desk Portal
Hint: It may be worth dragging and dropping the shortcut on your desktop for future needs!
Step 2: Reporting an error
Click on "Add" and select Raise Service Request
On the Add Ticket Screen fill in the information with regards to your issue
The asset number of equipment is located on the NHS sticker on the device. See examples are below: