Reporting HIS Portal
Reporting an issue with your IT team
There are unfortunate times that one may experience some IT difficulties; e.g. broken monitors, printers etc. In those situations one can easily log the problem viat the HIS Portal.
Step 1: Accessing the Portal
In many cases there is an internet shortcut on the computer screen to access the SSHIS Service Desk
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If the internet shortcut is not available on your screen you can access the Service Desk via your Internet Explorer Browser
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Access the favorites folder and select NHS Links
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Under NHS Links folder select the and open the SSHIS sub-folder and select the S&SHIS Service Desk Portal
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Hint: It may be worth dragging and dropping the shortcut on your desktop for future needs!
Step 2: Reporting an error
Click on "Add" and select Raise Service Request
On the Add Ticket Screen fill in the information with regards to your issue
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Asset Numbers
The asset number of equipment is located on the NHS sticker on the device. See examples are below:
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